Frequently Asked Questions

What is inside my Little Party Crew Date Night Box?

Our boxes are created for you and your partner to experience a fun night in.  We include everything you will need for your date so you do not need to plan a thing. We keep it a surprise for you to enjoy and open together on your date to add to the excitement. They include snacks for two, drinks for two, fun games and activities, mood setting gift, customised playlist for your themed box, conversation starters, Our Step by step date night book and so much more.  Our date Night boxes are filled with items for fun outside of the bedroom so you wont be receiving anything X rated.

What if I don’t drink Alcohol?

All our boxes have the option to choose alcohol or NON alcoholic beverages.  It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.’

What Payment methods do you accept?

We accept PayPal, Apple Pay, Mastercard, Visa and American Express.  We are currently in the process of being able to accept After Pay.

Can I purchase a date box for a gift for someone else?

You most certainly can just let us know upon checkout in the messages so we know what names to put on the outside of the box.

How do I track my order?

Once your item is shipped you will be sent an email update on the status of your shipment.

What are my delivery options?

We deliver Australia Wide and offer FREE standard domestic shipping and for express domestic shipping the delivery fee is $15.

When will I receive my box? 

On the first week of every month we mail out your Date Night Box. You should receive your monthly date box within 3-6 working days depending on your location and Australia Post.

How does the subscription work?

You can either order a one off Date Box or you can save money and receive your Date Box monthly with our subscription model. The best part of Date Box is the simplicity. Everything you need for the perfect date is inside the box.

Can I just buy a Date box per month and not subscribe?

Yes you certainly can purchase the months themed Date box each month. Our subscription model offers you a cheaper rate per month to enjoy your date.

How Do I Start?

Once you have selected your desired monthly subscription box proceed through the checkout, put in all your details and you will be created an account. Payment for the first box you have chosen is taken straight away, this box can not be cancelled or refunded. We renew your subscription on the 15th of every month.

You will receive an email confirming the dispatch of your order once it has been sent along with your tracking number.   

If, for some reason, there is a delay in the delivery of your order we will communicate this within 2 working days and confirm your delivery timeframe. Please do not hesitate to contact us if your package has not arrived in the allowed time frame.

How does the Subscription Option work?

The subscription option is built to ensure you have a fun date every month. Part of the reason we neglect dating is because we often just don’t have time to plan anything special. With Little Party Crew a new date will be shipped to your door every month. Your automatic renewal will be automatically charged to the payment method provided. You can pause or cancel your membership at any time online before your next renewal date.

By purchasing and signing up to one of our Subscription plan, you agree that your subscription will automatically renew on the 15th of the relevant calendar month. If you subscribe to a monthly plan, your subscription will renew one month at a time.

We will endeavour to issue you with a reminder notice the day before renewal so that you have the opportunity to postpone, upgrade or cancel your subscription before renewal. Once renewal has occurred, we will not be able to process a refund and you will receive your goods as normal.

You are obligated to ensure your payment details are correct and up to date at all times as payment attempts and failures may incur a small administration fee.

How do I cancel my subscription?

There is no commitment on your part for our monthly subscription boxes! We renew your subscription on the 15th of the month and you can pause or cancel your subscription at any time before this from your online account. 

What is your refund policy?

At Little Party Crew, our customers are our number one priority. We take pride in our service standards and welcome any questions, feedback or concerns. We're always ready to help! 

Little Party Crew offer a flexible returns and refunds policy. If you have been billed for an order you can request a refund by contacting us at hello@littlepartycrew.com.au  If your box has not yet been shipped, we will immediately cancel your order upon request and provide a full refund.  If you would like to return a box which has already been dispatched, you can do so at anytime within 30 days from the dispatch date.  We will provide a full refund to the original method of payment, upon receipt of the returned product.  We reserve the right to refuse refunds for boxes which are not complete or in their original state. We do not reimburse the cost of shipping returns of Little Party Crew products.

Do you sell Little Party Crew E Gift Cards?

We sure do! You can purchase an E Gift Card through our Date Box Shop. Little Party Crew E Gift Cards are subject to terms and conditions including:

E Gift Cards are valid for a period of 12 months from date of purchase, and redemptions must be made within this period. E Gift Cards are for one use only.

Redemptions of a E gift card must be made online via Little Party Crew website. The E Gift Card number must be entered in the Coupon Code field on the payment page along with payment details at the time of redemption.

This notifies the system of the intention to use the E gift card towards the booking. The credit card details entered must be valid but will not be charged unless the redemption code is not valid.

Acceptance of the E gift card entered on a purchase as payment is subject to final verification by the system upon receipt of the purchase.

Should the expiry date lapse before redemption, for a small administration fee; an extension can be made (this must be done prior to the expiry date).

E Gift cards may not be redeemed for cash. No credit or change will be given on the unused portion of the E Gift Card.

E Gift cards are not replaceable if lost, stolen or destroyed, photocopied or altered in any way and will not be accepted by Little Party Crew or be otherwise redeemable.

Terms are void where prohibited by law. Terms and Conditions of the E Gift card are governed by the laws of Australia.